Help / Agent Training

Agent setup

Train what Callzy says before it answers.

Use Agent Training for business info, greeting and name, message questions, FAQs, custom text links, voice profile, transfer rules, booking handoff links, and advanced instructions.

Core training

Save business context, opening greeting, customer questions, FAQs, pronunciation notes, and the voice profile from the dashboard.

Growth controls

Growth unlocks custom text links and transfer rules. The saved settings flow straight into the live agent prompt.